Pool Attendant
POSITION SUMMARY
Maintains the pool area in a clean and orderly condition by performing the following essential
duties and responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
All duties and responsibilities are to be performed in accordance with Royal Caribbean
International's Gold Anchor standards, SQM standards, USPH guidelines, environmental, and
safety policies.
Each shipboard employee may be required to perform all functions in various venues throughout
the ship.
- In accordance with Royal Caribbean International's philosophy of Anchored in
Excellence, each employee conducts oneself in a professional and courteous manner at all
times. This consists of physical and verbal interactions with guests or fellow shipboard
employees and/or in the presence of guest contact and crew areas. - Maintains a safe, clean and sanitary pool area for guests and shipboard employees,
including the turf. Follows procedures to open and close the pool each day. Attaches and
detaches net over the pool. - Observes the guests in the pool area to ensure pool and general safety regulations are
followed. Responds to any type of emergency by dialing 911. - Maintains deck furniture in a clean and orderly fashion. Stacks chairs and transports to
assigned areas. - Exchanges towels for guests according to the Pool Towel Exchange Policy. Folds and
transports towels for the spa area. - Maintains current knowledge of the ship's regular events and special functions by
reviewing all available data, (daily Compass, etc.), in order to provide guests with
accurate information to answer questions. - Notifies management of the malfunction of safety, security and maintenance related
issues. - Assist the food service personnel in the collection of soiled glasses, china, cutlery, etc.
throughout the pool area. Transports to designated collection areas. - Empties and cleans waste-baskets and ash trays and transports trash to disposal area.
- Cleans and sanitizes on a daily basis, the balls in the kids room ball tank.
- Cleans and sanitizes pool area and spa showerheads on a monthly schedule. Follows
shipboard cleaning schedules to ensure periodic deep cleaning of the pools and Jacuzzis. - Performs a variety of duties when the pool area is closed. Transports guest's luggage to
assigned areas during boarding and departure. Throughout the vessel dusts furniture, and
washes windows, walls, ceilings, woodwork, and door panels. - Attends meetings, training activities, courses and all other work-related activities as
required. - Performs related duties as required. This position description in no way states or implies
that these are the only duties to be performed by the shipboard employee occupying this
position. Shipboard employees will be required to perform any other job-related duties
assigned by their supervisor or management.
QUALIFICATIONS
Minimum hiring, language and physical requirements to perform the job.
Hiring Requirements:
- Minimum one year previous Pool Attendant experience.
- Knowledge of proper cleaning techniques, requirements and use of equipment.
- Knowledge of proper chemical handling.
- Ability to obtain a "Diploma of Housekeeping Efficiency" within the first six weeks of
employment. - Ability to apply customer service skills, according to Royal Caribbean International's
Gold Anchor standards, when interacting with guests and coworkers. - Completion of high school or basic education equivalency preferred.
Language Requirements:
- Ability to speak English clearly, distinctly and cordially with guests.
- Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
- Ability to speak additional languages such as Spanish, French or German preferred.
Physical Requirements:
- While performing the duties of this job, the shipboard employee is regularly required to
stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear;
and taste or smell. The employee must frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color
vision, peripheral vision, depth perception, and ability to adjust focus. - All shipboard employees must be physically able to participate in emergency life saving
procedures and drills. Full use and range of arms and legs s well as full visual, verbal
and hearing abilities are required to receive and give instructions in the event of an
emergency including the lowering of lifeboats. Ability to lift and/or move up to 50
pounds.
