Age: at least 21 years old
Two to three years previous Maitre d' or restaurant manager experience, preferably in a 4 or 5 star restaurant
Demonstrated aptitude for the financial aspects of a food and beverage operation
Knowledge of principles and processes for providing customer and personal service including needs assessment, problem resolution and achievement of quality service standards
Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees
Language skills: English – advance level – MANDATORY
Additional language skills preferred: German, Italian, French, Spanish etc.
Contract: 4 month
Vacation: 2 months
Salary: minimum monthly guaranteed salary, tipped position. Monthly income can vary depending on the workstation size, vessels itinerary, season, and the quality of provided service.
Facilities on board: free of charge offered by the Company (accommodation, meals, medical services)
Accommodation: single cabin
Work schedule: 7 days/week, 10 hours/day (shifts)
Job Cruise FEE: NO FEE for recruitment/embarkation process
Embarkation costs: depending on ship/itinerary (medical files, visa fee, flight ticket)
Manages the dining room function. Assigns duties, responsibilities and workstations to employees. Observes and evaluates employees and work procedures to ensure quality standards and service is met. Initiates personnel actions such as new hire requests and discharges, to ensure proper staffing.
Approves overtime needs.
Collaborates with Windjammer Manager and Room Service Supervisor to ensure appropriate allocation of staffing resources to various venues based on guest traffic flow.
Manages the financial aspects of a food and beverage operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ensures the continuous and accurate participation of the food service operation.
Provides on-the-job training to Head Waiters to strengthen their current performance and preparation for possible advancement to a Maitre d' position.
Inspects dining tables, supplies, equipment, and work areas, to ensure efficient service and conformance to standards.
Recommends measures to improve work procedures and employee performance to increase quality of services and job safety.
Analyzes operational problems such as theft and wastage, and establishes controls.
Requisitions supplies and equipment to ensure quality and timely delivery of products.
Receives, issues and takes inventory of supplies and equipment, and reports shortages to designated personnel.
Monitors to ensure guests are greeted and escorted to their assigned seats.
Monitors the dining room staff to ensure service is performed in accordance with Royal Caribbean International’s Gold Anchor Standards: guests are presented both food and beverage menus; dinner courses and appropriate wines are suggested, questions are answered regarding menu and wine selections, and recommendations are made to entice guests while meeting management goals to reduce particular inventory stock in collaboration with the Executive Chef.
Observes guests to anticipate their needs and responds to any additional requests and to determine when the food and beverage service has been completed.
Coordinates dining room entertainment as directed by established activities and specific itinerary adaptations. For example, the theme night parades.
Attends meetings, training activities, courses and all other work-related activities
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
Royal Caribbean Cruise Lines: currently owns a fleet of 23 cruise ships and in the next period will launch other 2 vessels with capacity of 4000 passengers. Royal Caribbean cruise offers options that appeal to the widest possible market, customers ranging from standard to premium segment.
Celebrity Cruises: the company is oriented only towards premium customers segment, with a fleet of 10 cruise ships. Celebrity Cruises vessels are ranked in the top luxury cruise vessels in the world.
Azamara Club Cruises: the company is dedicated to serving the luxury and premium segment customers. Azamara has two cruise ships in the fleet.
Pullmantur Cruises: provides services exclusively to markets in Latin America and Spain, and aims standard customer segment. Pullmantur Cruises has a fleet of four cruise ships.
The length of contracts varies between 6-8 months, depending on the position obtained, with two months break between contracts. Hiring is for an indefinite term collaborations with 6-8 weeks vacation between contracts.
A job on a luxury cruise ship offers many opportunities, and the advantages are considerable:
Applicants must meet the following characteristics:
What are the steps to obtain a job on a cruise ship:
Pre-selection with the Agency:
Final interview with the Employer
Boarding the ship
What documents are required for register an application?
Creating a professional Curriculum Vitae is an essential element in the application process. For some candidates, it is a simple piece of paper, but for others, this piece of paper is the most effective tool to promote personal skills that can make a difference. Curriculum Vitae written in a professional form instantly attract the attention of Recruiter. In an open competition with other candidates, sometimes for a small number of jobs, this document may just tip the scales in your favor. The choice of form and content of this document is entirely yours. Our recommendation is to keep in mind that an attractive CV should contain accurate, clear, detailed and complete information .
It’s the main criterion for recruitment, a fluent communication is a guarantee of proper understanding and interpretation of job tasks, internal regulations and express your questions, it also helps the crew to rapidly adapt onboard.
The company strives to hire couples on the same ship, but cannot guarantee boarding on the same day for both partners. Company personnel needs prevail. Only candidates who can prove whether they are married, whether they live at the same address are accepted. Registration and couple IDs are available only on board when both partners have embarked, however it is very important to mention this aspect since the first discussion you have with our Recruiter.
During the interview, applicants are required to declare:
70 hours /week ( 7 days/ week, 10-12 hours/ day )
Normally, you will be working with at least 3 breaks on schedule.
Time is very carefully monitored aboard a cruise ship, by means of electronic timekeeping. You can perform additional work only at the express request of the management, in this case the overtime period will be offset by equivalent free time or paid overtime .
The cabins offer a decent comfort for two crew members, equipped with air conditioning, TV, internet access (with fee), bathroom.
Aboard a cruise ship, there are various ways of recreation and facilities offered for free to the crew members : the crew bar, recreation areas, internet café, library, gym, pool (on some ships).
For some staff members (officers , senior management positions and staff members), there may be extra privileges (access to certain passengers areas ) between certain hours.
There may be days off depending on rotation, even 24 hours, but they remain at the discretion of management team, NOT guaranteed by the contract. Normally, a day off aboard a ship typical equates to a free port day, but there are still a few hours of work.
First joining ticket is paid by the employee, except for Youth Staff/ Seasonal position or management positions.
- Two tickets (round trip ) for positions with fixed salaries;
- Ticket back to Romania at the end of the contract for tipped positions
Embarkation costs may vary, depending on the job or the port of embarkation.
Job Cruise does NOT ask for any tax or fee for its mediation services. Recruitment services, interviewing and assistance in embarkation process are FREE of charge.
Not always. In the boarding process, the representatives of JOB CRUISE offers detailed
information about access to transportation, accommodation location, people and contacts.